Open
10 am -6 pm
(closed Thursday)
(805) 361-0802
The Skyway Center
3564 Skyway Drive
Santa Maria, CA. 93455
Shop products online
for store pick up
Using yellow button above
Meet Our Team
Meet Colette Florey.
Colette is the heart, vision, and guiding force behind the way That’s FETCH! grooms. Colette oversees the That’s FETCH! Grooming Spaw, and it is her philosophy that shaped every detail of the experience. With over five years of intentional planning, she thoughtfully designed the Spaw from the ground up—selecting each piece of equipment and carefully defining the character, temperament, and values of the That's FETCH! Furologists who joins the team.
A professional pet groomer since 2008, Colette brings deep industry knowledge from years spent in traditional and big-box salon environments. As a former salon manager, she gained firsthand insight into what was missing in the conventional grooming model—and, just as importantly, what she never wanted replicated. Her goal was clear: to eliminate unnecessary stress, rushed handling, and impersonal care, and replace it with trust, calm, and connection.
Colette’s vision places the pet’s emotional experience first and foremost. Under her leadership, the Grooming Spaw was created as a serene, spa-like environment where each furbaby receives undivided attention from their Furologist and is treated with the same love and respect as family. Her passion for her craft and unwavering commitment to compassionate, holistic grooming are the foundation of everything That’s FETCH! represents.
Colette- Lead Furologist
Meet Isabella.
Raised in a family of professional teaching barbers, grooming has always come naturally to Isabella. This early exposure shaped her strong technical foundation and deep appreciation for the craft, which she has refined through years of hands-on experience as a seasoned groomer.
Isabella is highly valued for her love and connection with the animals and consistently professional ability to bring both skill and artistry to every groom. She takes pride in precision, balance, and finishing details, always striving for results that enhance each pet’s natural features while prioritizing comfort and safety.
As an artistic and skilled groomer, Isabella loves the end result of each groom and truly enjoys discovering the individual personality of every furbaby client. She also loves sharing her artistic flair through fur art and dying, adding creative detail and expressive touches that make each art session uniquely special.
Isabella- Canine Furologist
Dzi- Canine Furologist
Meet Dzi.
Dzi is a Pet Stylist whose work is guided by a deeply holistic, heart-centered approach. With an exceptionally empathetic and gentle nature, Dzi creates a calm, reassuring presence that helps each pet feel safe, seen, and respected from the moment they arrive.
Dzi believes every furbaby—both little and big—is a precious and unique individual. Rather than taking a one-size-fits-all approach, they take the time to truly get to know each pet’s personality, comfort level, and needs. This intentional connection allows Dzi to tailor every grooming experience in a way that honors the pet’s emotional well-being as much as their physical care.
Known for their positive energy and patient touch, Dzi is especially attuned to pets who may be nervous, sensitive, or in need of extra reassurance. Their goal is always to create a peaceful, trust-based experience where pets feel supported, understood, and cared for—resulting in not just a beautiful groom, but a calmer, happier furbaby.
Cody- Canine Furologist
Meet Cody.
Meet Cody Dugan, a Canine Furologist whose gentle mannerisms and calming, zen-like energy create an immediate sense of ease for every furbaby in his care. When Cody is in the presence of a pet, his softness, patience, and quiet attentiveness are unmistakable—and the pups feel it too. His calm presence has a direct and reassuring effect, helping even the most sensitive pets relax and trust the process.
Cody sees each furbaby as a precious four-legged friend, never just a client. He treats every pet with the same love, respect, and tenderness he would give his own, ensuring their comfort and emotional well-being throughout the entire experience. With Cody, grooming becomes a peaceful, nurturing moment rooted in connection, compassion, and care.
Maddie- Bather
Meet Maddie.
Maddie is a dedicated Dog Bather with a gentle touch and a genuine love for every furbaby she cares for. She approaches each pet with patience, kindness, and calm energy, helping them feel comfortable and secure during their bath experience. Maddie takes pride in creating a clean, soothing, and positive foundation for every grooming visit, ensuring each pup feels refreshed, relaxed, and well cared for.
Ember- Bather
Meet Ember.
Ember is our very own Dr. Dolittle, gently talking to the dogs throughout each grooming experience and creating a calm, reassuring connection. The dogs often look at her as if they understand every word, responding to her caring tone and patient demeanor. Ember truly appreciates the precious uniqueness of each furbaby client, validating who they are and meeting them with compassion, respect, and understanding, which helps turn bath time into a soothing, trust-filled experience.
Meet MaryJane.
MaryJane is a friendly, welcoming presence at our front desk. She brings warmth, and kindness to every interaction, ensuring both pet parents and furbabies feel comfortable and cared for from the moment they arrive. She is also the newest member of our bathing team. Clients appreciated her gentle approach and positive energy, making her a valued part of each pet’s experience at That’s FETCH!.
MaryJane- Front Desk/Bather
Addy- Front Desk
Meet Addy.
Addy’s soft heart and caring manner shine through in everything they do, always working thoughtfully to make the details count. They are often the friendly voice on the phone or the welcoming smile behind the desk, putting clients at ease and making every interaction warm and personable. Addy’s kind demeanor, patience, and genuine attention to both pets and their parents ensure that every visit is smooth, positive, and memorable. They take pride in providing exceptional customer service, anticipating needs, answering questions with care, and creating a supportive, compassionate experience for every furbaby and their family.
Meet Analisa.
Analisa is a warm and approachable presence at the front desk, always ready to greet clients with a friendly smile and attentive care. She effortlessly balances professionalism with genuine kindness, making both pets and their parents feel welcome and valued. Analisa takes pride in providing excellent customer service, handling inquiries with patience and ensuring a positive and reassuring experience for every furbaby and their family.
Analisa- Front Desk
Meet Linda Greco.
Linda’s love for the That’s FETCH! clients and her passion for pets inspired her to bring a boutique of this caliber to the Santa Maria area, despite suggestions from mentors to open in SLO or Santa Barbara. A proud Santa Marian, she understands the deep love and devotion that companion animals bring to our lives. Combining her affection for animals with a commitment to making a meaningful impact in the community, Linda created a business with heart, soul, and purpose. That’s FETCH! is a lifestyle center designed to provide quality experiences, foster friendship and joy, celebrate enlightenment, and shine a spotlight on the amazing shelter animals throughout our County.
In addition to creating That’s FETCH!, Linda is the co-founder of the Santa Barbara County Animal Care Foundation, a "Friends of" nonprofit organization supporting Santa Barbara County Animal Services. Since its founding in 2002, the Foundation has played a pivotal role in transforming the north county shelter from a high-kill facility to a “no-kill” shelter, achieving countywide live release rates of over 90%.
Linda- Front Desk
Meet Maia.
Maia is a cheerful Chihuahua who belongs to our furologist Isabella. A happy and friendly little ambassador, she loves greeting clients at the front of the shop with her wagging tail and bright personality. Maia is gentle, respectful, and kind, bringing warmth and joy to everyone she meets and making each visit to That’s FETCH! a little more special.
Maia- Shop Greeter
Meet Pippin.
Pippin is a tiny Chihuahua-Pug mix who can often be found curled up in his cozy bed behind the front desk. Despite his small size, he takes his role very seriously as the self-appointed member of That’s FETCH!’s security team. With a watchful eye and a calm, confident presence, Pippin keeps an eye on the shop while bringing a touch of charm and personality to the front desk. Pip belongs to furologist, Dzi.
Pippin- Shop Security
Rex (aka Copper): Our Forever Shop Dog
When we first opened our shop, we welcomed visitations from shelter dogs, cats, and bunnies in partnership with Santa Barbara County Animal Services. It was our way of creating connection, compassion, and second chances.
Rex—known then as Copper—was a 13-year-old senior Chihuahua who came to visit us over the course of a few days. He arrived with a heart murmur and a gentle, knowing presence. Almost immediately, he felt like he belonged. And truthfully, so did we.
We decided to adopt him as our official shop dog.
Rex came to work with me every day, and it didn’t take long for him to appoint himself as our shop protector. Enter the front staff-only area without approval and he would be sure to let you know it was not acceptable. Otherwise, his days were spent lounging comfortably in his chair or bed, quietly overseeing the shop with dignity and calm.
An initial veterinary evaluation revealed that Rex not only had a significant heart murmur, but also pulmonary hypertension. He took his medications like a professional and made it clear—every single day—that he knew he was cherished. When weather changes triggered bouts of bronchitis, each veterinary or emergency visit was met with the same promise: we would continue to support him, love him, and provide care for as long as he wished to remain on this Earth.
Rex gave us seven more beautiful years.
One day, during a familiar episode, Rex looked at me with intention and refused his medication. In that moment, he told me he was ready. While the goodbye was deeply difficult, the decision was clear—he had made it for us.
Rex came into our lives surrounded by love, and he left knowing he was loved just as intensely.
Until we meet again, little man. 🐾
In Memory of Shop Dogs- Rex & Willow
Meet Willow (aka Lindrina) Our Forever Shop Dog #2
Willow came into our lives a few months after we opened our shop. At the shelter, her name was Lindrina, and she was estimated to be nine years old. Her whitened face, however, suggested a much longer and harder life. A shelter volunteer shared that Willow had likely been used as a breeding Chihuahua for a backyard breeder and was surrendered when it was believed she could no longer produce puppies.
Willow was not a cuddler and was understandably wary of people, but she had a deep affection for other dogs. During her visits to the shop, she often chose to lie in Rex’s bed, quietly keeping him warm and tending to him. Watching her care for him, it was impossible not to imagine what a devoted mother she must have been throughout her life.
We felt Rex would benefit from a companion, and Willow seemed to need both a safe place and someone who would ask nothing from her except time. So we welcomed her into our family.
In those early years, Willow lived with us patiently, tolerating our affection but always keeping a respectful distance. She remained cautious, observant, and reserved. Yet with Rex, she took on the role of self-appointed caretaker—whether he welcomed the attention or not.
As time passed, Willow began to understand that she was safe, that we were not there to take from her, and that her boundaries would always be respected. Slowly and gently, she found ways to communicate her love. It was never loud or demanding—Willow was not a barker—but it was steady, intentional, and deeply felt.
In her later years, Willow developed heart and lung complications of her own. She found comfort sitting and sleeping close by me, and especially loved spending her days of retirement stretched out in the sunshine in our courtyard. Anyone who visited the shop knew Willow instantly, often spotting her in one of her many stylish dress harnesses.
Our final years with Willow were a profound gift. To witness her fully open, trust, and love after all she had endured was an honor beyond words. Willow was in our lives over 8 years when she passed. Even now, we still feel her presence and her gentle energy nearby.