Where your pet is considered priceless.
Thank you for your continued patronage during this challenging time
That's FETCH! has temporarily modified our standard operations to facilitate social distancing and
limit interactions to keep our clients and community safe
Read de-tails below
Furbaby clients will be dropped-off and picked-up at the back door of our shop at their scheduled appointment time (ie: if 10:30 a.m., please arrive at the back door at 10:30 a.m.)
When you arrive to drop-off or pick-up, if you see a pet parent standing at the backdoor, wait until they leave to approach the door.
Payment will be made over the phone with credit card, or cash or check will be accepted at the beginning of the visit and a receipt and change returned at the end of the visit.
Return appointments will be handled over the phone
As normal, pet parents are asked to pick up their babies as soon as their appointment is finished
Each pet parent will be called the day before their appointment to be instructed on how to proceed
If you suspect you have the virus or have tested positive please stay home so you do not infect others, allow yourself restorative rest, and we will look forward to seeing you as soon as you are better
Pet parents will be called on their cell phone to discuss haircut, any changes since the last visit, when appropriate. If the groomer notices anything abnormal with your baby they will call you to let you know. If a client does not have a cell phone, please let us know and other accommodations will be made
Once our county public health officers feel we have moved past a point of concern, we will return to our normal protocol and let you know.
No kennel wait time here;
your furbaby's appt is dedicated completely to him or her
Entry into our stop is currently limited to Staff & Spaw Furbabies .
We have new and creative ways for you to continue to shop for needed items
Clients can phone in an order at 805-361-0802 anytime between 10 a.m.-5:45 p.m., and pay by Credit Card over the phone
or you can order a variety of items online by clicking the box at the top right of this page
If our phone line is busy or continues to ring when you call, it means we are assisting another customer so please call back so we can assist you
Orders will be gathered and bagged for your pick-up
Customers are asked to call the shop as they reach our parking lot, and purchase will be brought to the front door. for pick-up anytime between 10:15 a.m. to 6 p.m.
We love our clients and our staff
Keeping our staff safe, keeps you safe
Our shop is considered a safe zone. Everything entering the shop is considered suspect.
As staff enter the shop, they are required to wash their hands
Staff who are ill, have been around someone suspect of, or proven to have the virus or are a carrier the illness, will not be allowed to come to work
Our normal disinfectant acts to kill COVID-19, so our routine cleaning protocol between clients remains appropriate. We will be adding a wipe down of collar/leashes to our regular routine.
While your baby is in our care, let your worry go. We will take the normal excellent care of your loved one, and we will know after their visit they will do their job to help you to relax and bring you pure joy!
You are important to us, thank you for being a cherished member of the That's FETCH! family!
While That’s FETCH! strives to make the information on this website as timely and accurate as possible, we make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this site, and expressly disclaims liability for errors and omissions in the contents of this site.
That's FETCH! lifestyle center redefines the concept of the normal pet store or grooming salon by reconsidering its purpose and honoring the pet's perspective. Our brick-and-mortar storefront is a place where you and your pet can escape from your busy life and spend quality, stress-free time together exploring our quality products and services.
It is all about quality, rather than quantity, as your pet is treated like family. The That's FETCH! Grooming Spaw takes pet grooming to the next level. We offer a variety of grooming and spaw options to serve a variety of needs for stylish and pampered dogs, and dog friendly cats. Similar to a human spa experience, each pet will receive the undivided attention from their Spaw Specialist during their appointment. Rooms are relaxing and calm, and attention is paid to the individual experience for your Furbaby, so pet parents need not worry as their Furbaby's Spaw appointment is designed specifically to maximize the amount of personalized pampering time and minimize stress and separation anxiety.
The mission of That's FETCH! is to PAWsitively impact the quality of life of companion animals and provide unique bonding experiences for people and their pets.
We understand your Furbaby brings you the purest form of unconditional love and happiness. Because of this precious relationship, That's FETCH! was formed to offer a unique and innovative experience in honor of your pet.
It is our vision to raise the bar and create a unique experience and ambiance that warms your heart and makes many a tail wag.
Whether you stop by...
*On your way home from the Dog Park to treat your Furbaby to a tasty treat or warm Petuccino drink from our Beastro,
*Schedule one of a variety of one-on-one pet grooming and pampering options to satisfy a range of customer needs from basic grooming to a more advanced skill set with one of our established pet Grooming Spaw Specialists,
*Choose to spend time together shopping for a little something special for your Furbaby in our pet Bowtique full of highly desired name brand and handcrafted items. That's FETCH! is here to provide variety, quality and unique items, services and experiences.
That's FETCH! believes it is important to adapt to the needs of our community and beyond by encouraging enlightenment, education, and providing the opportunity to make a positive impact in the quality of life of companion animals.
The That's FETCH! customer is someone who adores their pet, loves spending quality time together, and wants only the best for their precious Furbaby. The total That's FETCH! experience offers areas of retail shopping, tasty treats, and a variety of pampering services, friendship, philanthropy and ambiance.
That's FETCH! offers Paw-It Forward Community Classes, as well as philanthropic opportunities to give back to less fortunate companion animals in the local community by showcasing adoptable county shelter animals and charitable donations in support of homeless and abandoned animals through our Charity of Choice- the Santa Barbara County Animal Care Foundation.
That's FETCH! values Mother Earth. We believe in recycling/upcycling, repurposing and rescuing. Our eco-friendly store is decorated with recycled, upcycled, and repurposed fixtures. You will never find pet shop animals at That's FETCH! Rescuing is encourage by the feature of adoptable County Shelter Animals within our store.
That's FETCH! standard hours of operation are 10:00 am to 6:00 pm Monday through Sunday.
We hope you choose to value our unique store with your praise, patronage, recommendation and support to make That's FETCH! a success and to assist to raise the bar for companion animals. Thank you in advance for your support and caring.
Linda Greco & Colette Florey